Improve Customer Satisfaction
All businesses want to think they provide great customer service. We all can agree repeat business is where the real [...]
22
11, 2021
10
11, 2021
Social Media For Agency
We are in a new era of marketing and business development. The social media revolution is here. If you're not [...]
22
10, 2021
Good Reasons To work With An Insurance Agent
Do you find yourself annoyed by a lack of decent customer service? Are you tired of calling a firm [...]
11
10, 2021
How an Agent Can Go From a Vendor to a Trusted Advisor
My goal in these articles is to create a dialogue among agents and insurance buyers about the differences between being [...]
28
09, 2021
Insurance Customers Needs Are Changing
With all the changes going on in our world, customers' needs seem to change as well. In a recent customer [...]
21
09, 2021
Pre Merger Tips
As you think about the future of your agency, you might be thinking of a sale or merger. We are [...]
9
09, 2021
What A Trusted Insurance Partner Looks Like
People buy insurance to protect their family and financial assets from a loss. So when a loss occurs, most people [...]
25
08, 2021
Why A Trained Agent Is Better Than An Untrained Agent
Agents come in many shapes, sizes, and qualifications. Every agent must go through a basic level of insurance training in [...]
9
08, 2021
How Agents Can Increase Client Engagement
Every agency and business has a critical component that ensures its performance. It's known as employee engagement. It can mean [...]
20
07, 2021
How an Agent Can Go From a Vendor to a Trusted Advisor
My goal in these articles is to create a dialogue among agents and insurance buyers about the differences between being [...]