Blog - Part 11

17 11, 2020

The Seven Deadly Sins of Customer Service

We have been writing about the importance of changing how we view the agent/client relationship, including the importance of developing [...]

22 10, 2020

Most people would think that having a standard insurance policy written from a reputable insurer is the most important thing [...]

17 09, 2020

Many people think insurance is a product like a car, home, or boat. It is easy to think of insurance [...]

12 08, 2020

There are so many different ways to buy personal insurance. You can purchase personal insurance online, from a captive agent, [...]

24 07, 2020

As a business owner or leader, you have had to wear many hats over the years; from selling to accounting, [...]

27 06, 2020

We have been talking about how we can improve customer service in the insurance industry. As we continue our journey, [...]

9 06, 2020

As many people are getting back to work, many employers wonder how they can have their employees return safely. Employers [...]

25 05, 2020

My goal in these articles is to create a dialogue among agents and insurance buyers about the differences between being [...]

20 05, 2020

The CIOVID-19 pandemic has affected the way we do business in a very significant way. Many businesses are requiring people [...]

17 04, 2020

Does COVID-19 Have You Working From Home? Due to the stay at home mandate, there are many people who are [...]